Da Nang Emergency Numbers: Police, Ambulance and Tourist Hotline (2026)

Dial 113 for the police, 114 for fire and 115 for a medical emergency; 112 is search and rescue. The 112 system is interconnected with the other three, runs 24 hours a day and is free from fixed-line or mobile phones. The press reports a plan to merge 113, 114 and 115 into 113.

In an emergency, dial 113 for police, 114 for fire or 115 for medical emergency. If it does not connect, try 112, or another of 113, 114 and 115.

112 is the call service number for search and rescue. Under the civil-defence rules, the 112 line receives reports of “incidents, natural disasters, catastrophes, emerging risks, and requests for assistance from organisations or individuals”. The 112 system is interconnected with the 113, 114 and 115 call-centre systems, operates 24 hours every day, and is free to call from a fixed-line or mobile phone.

The numbers to dial

Vietnam’s numbering plan assigns each of the following numbers to one service:

• 113 — the call service number for the police.
• 114 — the call service number for fire.
• 115 — the call service number for medical emergency.
• 112 — the call service number for search and rescue, with a system interconnected with the 113, 114 and 115 call-centre systems.

The same plan also assigns 111 to the National Child Protection Telephone Switchboard, which is not tagged as an emergency service.

Is a single emergency number replacing these?

A Prime Minister decision of 29 June 2026 approved a project to integrate the emergency numbers 113, 114 and 115. The Ministry of Public Security’s plan merges the three into the single number 113 from that approval until 2027. The system is planned for police information-command centres in 34 provinces and cities.

For now, Da Nang’s city portal still lists 112 for search and rescue, 113 for police, 114 for fire and 115 for medical emergencies as separate lines.

In Da Nang, the City Police became the first police unit in the country to pilot moving fire reports made to 114 to its Command Information Centre in March 2024. By January 2025, 114 had been integrated into the city’s 113 call-centre system.

Until a merge reaches your area, dial the number for your situation: 113 for police, 114 for fire, 115 for medical emergency.

Da Nang’s tourist support hotline

Da Nang’s Tourist Support Center (Visitor Center) is at 108 Bach Dang Street in Hai Chau, with the emergency-contact number 02363.550.111. It also has 2 visitor-support offices at the domestic and international terminals of Da Nang Airport. The Da Nang Department of Tourism gave the same number in April 2022.

The centre handles visitor complaints and feedback and helps visitors in emergencies such as accidents, property loss or robbery. In a crime or medical emergency, dial 113 or 115 first. The centre is a help line for visitors and not one of the national service numbers.

Da Nang’s citizen hotline

For non-emergency city issues, call the citizen hotline at (0236) 1022 or the short code *1022, which is staffed 7:30am–9:00pm every day, including Saturdays, Sundays and holidays. (0236) 3996 777 is a second contact number. The hotline records, classifies and forwards comments and complaints from residents and businesses to the competent authorities.

Is it free to call?

Calling 112 from a fixed-line or mobile phone is free of charge. Emergency telecommunications service is on the government’s list of public-utility telecom services, with support for its use covering every individual and organisation nationwide.

Under the Ministry of Science and Technology’s 2026 price decisions, mobile calls to 112, 113, 114 and 115 are paid for by the state telecom fund, so mobile callers do not pay.

Weather warnings and other numbers

The 112 line also receives reports of natural disasters and catastrophes. In an October 2024 rain warning, the city’s disaster-prevention committee told residents to monitor nchmf.gov.vn and kttvttb.vn for official disaster forecasts and warnings. It also pointed to the Da Nang Disaster Prevention Information Facebook page (Thông tin phòng chống thiên tai Đà Nẵng) for warnings, and to vrain.vn for tracking rainfall.

Rescue on Da Nang’s tourist beaches is among the duties of the Son Tra Peninsula and Da Nang Tourist Beaches Management Board. The board’s beach hotline is 0236.2.218.878. The head of its beach rescue team is on the same number, written 0236.2218.878.

For the storm season itself, see Da Nang Typhoon Season: What to Expect and Da Nang Flooding: Which Areas and Streets Flood in Heavy Rain.

More related topics:

• Visa and residency: Da Nang Immigration Office: Address, Hours, Which to Use.
• Hospitals: Hospitals and Clinics for Foreigners in Da Nang.
• Night-time medicine: 24-Hour Pharmacy in Da Nang.
• Beach safety: Is It Safe to Swim in Da Nang? Beach Flags, Hours and Rip Currents.

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Not confirmed: Whether 114 and 115 still connect directly in Da Nang during the merge into 113. If a call does not connect, try 112 or 113. Whether a foreign roaming SIM calls free. Whether the beach and tourist hotlines answer at night; call 115 for an ambulance.

General information checked against the sources listed above, not legal advice for your situation. Rules and office practice change; confirm with the immigration office or a licensed adviser before you act. See how guides are checked.

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